Privacy Policy

Welcome to HerbEllada ("we," "our," "us").
We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and purchase our products.
 

1. Information We Collect

We collect the following types of information:

• Personal Information: When you place an order, create an account, or contact us, you may provide information such as your name, email address, billing and shipping address, phone number, and payment details.

• Order Information: Details about the products you purchase, your order history, and preferences.

• Technical Information: When you visit our website, we may collect information such as your IP address, browser type, device type, pages visited, and time spent on our site.

• Cookies: We use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.

• Communicate with you about your orders, products, promotions, or updates.

• Improve and personalize your experience on our website.

• Manage our business operations, including fraud prevention and legal compliance.

3. How We Share Your Information

We do not sell or rent your personal information.
We may share your information with:

• Service Providers: Third parties that help us with payment processing, order fulfillment, website hosting, marketing, and customer support.

• Legal Authorities: When required by law or necessary to protect our rights.

All third parties are required to protect your information and only use it for the services they provide to us.

4. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Correct or update your personal information.

• Request the deletion of your personal information.

• Withdraw consent for marketing communications at any time by unsubscribing through the link in our emails or contacting us directly.

To exercise your rights, please contact us.
 

5. Data Security

We take reasonable measures to protect your personal information against unauthorized access, use, or disclosure.
However, no online transmission or storage system can be guaranteed 100% secure.

6. Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. We will notify you of any significant changes by posting the updated policy on our website with the new effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.